No Refund and Exchange once item is delivered and accepted.

Please make sure that you have carefully read the service description before making a purchase.

We can only refund an order that is not processed due to acceptable reasons from both parties.

If you would like to contact us concerning any matter relating to this Refund policy, you may send an email to sales@goldenchocolatesuae.com or call 971545096500. We appreciate your feedback and we always thrive to deliver the best quality products. We will study how your order looks and make the appropriate action on a case by case basis.